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Concept
System
Car shop selection - the starting point of your car buying. Our original "Sales Control System" will surely change your conventional car shop selection. Enjoy our unique system.
We never say, "Let me check, I will call back later."
If you have any inquiries on the car, just make a phone call to us. Every salesperson is, immediately, able to answer your questions over the phone. But, why? Woodstock have developed our original "Sales Control System" The salesperson can get the necessary information right away through the PC screen. This brilliant system, controlling on the browser, is designed for fulfilling the requirements of our salespersons, mechanics, accounting clerks and other personnel related in the business. The first priority is, of course, given to the customer satisfaction. In-stock availability, transfer of title, payment record and so on. Every single factor is vertically controlled under the system, and the data is available at any of our business hubs. You will be smoothly led to the right car with no double booking risks, and be furnished with the new arrival schedule.
Communication
Our "TV Attendant System" welcomes you as if you are actually visiting our show room.
Communication oriented, that's the policy of Woodstock.
A face to face service remains the most ideal to propose a car to the customer, even though the telecommunication systems how far make progress. We believe it is impossible to propose a right car selection without emotionally accessible communication with the customer. It can be, however, difficult at times for the customer to come to our shop. We have, therefore, developed "TV Attendant System" for such customers. Just login at the "TV Attendant System" in the Woodstock website from your PC and fill out the simple online form. Our salesperson will attend to you just like talking on the TV telephone. You can click cars interesting or feel free to ask questions.
Selected
Commitment to selection,from premium cars to rare cars. The "Select Shop" in the car industry, we are aiming at.
We will find a value even in the individual or distinctive car which may be refused by the other shops.
Sometimes, we see a shop specializing in the limited brand or product. However, they say "Several men, several minds." Each car has its own individuality as we do. Woodstock, for this reason, has decided to be a select shop in the car industry - maybe Japan's first car select shop. We offer up-to-date flashing cars and extremely rarely available cars besides the so called expensive luxury cars. We find values in the commemorative cars, manufacturer related complete models such as AMG and M, the cars furnished with special options, specially body colored cars, and so on. Woodstock keeps on offering these unique cars as the select shop.
Service
"After sale service? Don't worry." We will provide an advisory system and service center for you with a view to the after sale service.
Let us show you our service center, the space of cleanliness looks like a fashionable restaurant cuisine.
Woodstock service center has uplifted 3 mottoes i.e. equal service, clean service and customized service. The equal service means that we always equally serve to all the customers regardless of their purchasing amounts. The clean service is to show our attitude that each of our staff serves with aesthetic feeling. We look after the customer's important car, so we put covers on the car seats and steering wheel when we transport the car for an example. Our service center is always kept as clean as possible which seems to like a wonderful restaurant kitchen more than a maintenance shop. And, the customized service is to provide a custom-made proposal for each customer referring to the customer's plan and budget. Brand-new parts are not always requested.
Quality
The 3 severe inspection gates, all of our "articles for sale" become approved for you only after having passed these strict quality controls.
We agree the importance of "with one owner
registry", but that's not everything!
Woodstock has 3 inspection gates to check the car quality. The 1st gate is set at the purchasing department which examines the registry and owner's record. At the 2nd, our sales department strictly inspects the actual car. Our inspectors are all educated and trained at the authorized inspection association. And what is more, at the 3rd, a third inspection party evaluates the car. After through those checking procedures, the car becomes one of our articles for sale. We, of course, consider if the car is with "one owner registry", but such a car not always be give the top priority. We also consider scarcity premium, car mileage and condition. For example, car conditions are different from one to another even if in the same model at the same mileage. How the car has been driven or cared in the past, which should be included as one of the most important factors in our evaluating process..
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